Blog Post

Custom made versus "off the shelf" insoles 

Benn Boshall • Jan 31, 2022

Our top tips on Custom versus off the shelf insoles & why your feet will thank you, if you seek professional help

Our top tips on Custom versus off the shelf insoles & why your feet will thank you, if you seek professional help by Benn Boshell

Custom made insoles and off the shelf insoles (both often referred to as orthotics) are frequently used to treat a wide range of foot and ankle conditions.

Off the shelf insoles are widely available in local shops as well as literally hundreds of different options available online. But with so many options on shape, design, and material it can become a minefield knowing what may be suitable for you and your needs.

Custom made insoles, on the other hand, are prescribed by podiatrists specifically for your individual needs. The key difference between custom and off the shelf is the prescription. This is similar to having a prescription for medication such as dosage and frequency or for reading glasses. The prescribing podiatrist determines which design and material will be most suitable for you and how much correction to build into the device to improve your foot function and resolve your foot pain.

Whilst it is true that off the shelf insoles may be adequate for some people and help improve their pain, there are still many occasions when off the shelf insoles just aren't enough and this is something we see routinely in clinic, as most of our patients with foot pain have already tried an off the shelf insole prior to coming to see us. One of the most common reasons for the insoles not helping is that they have not been designed to help with the patient’s unique condition. For example, an insole designed to help with heel pain will be vastly different to an insole designed to help with pain in the ball of the foot. Additionally, the shape of our feet including alignment, arch height and length and foot width varies hugely from one person to another.

So which should you go for? Custom made or off the shelf?

Our advice is to see a podiatrist before attempting to self diagnose and subsequently self treat. Your podiatrist will be able to advise you on whether custom made insoles are necessary or whether off the shelf insoles would be a perfectly reasonable alternative. Over the years what we have found is that we get more consistent and better treatment responses from custom made insoles versus off the shelf insoles.

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